Shipping policy

At Dollface Divinity LLC, we strive to provide you with timely delivery of all our products.

Please review our shipping policy below:

1. Order Processing Time

• Orders typically take 3-5 days to process before they are shipped. This timeframe allows us to ensure the quality of your items.

2. Shipping Time for Straight Textured Hair

• For straight textured hair purchases, including bundles, lace closures, and wigs, the shipping time is approximately 7-10 days after processing.

3. Shipping Time for Textured Hair

• Textured hair purchases, including lace closures, frontals, wigs, and bundles, require 12-15 days for production before they are shipped. After processing, these items will be shipped within 7-10 days.

4. Shipping Time for Jewelry Orders

• Please allow 2-3 weeks for the delivery of your jewelry orders, as all pieces are custom made.

5. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email to monitor Its progress.

6. Shipping Delays

While we do our best to adhere to these timeframes, please understand that unexpected delays may occur due to issues beyond our control, such as weather conditions or carrier delays.

Thank you for choosing Dollface Divinity

LLC. We appreciate your patience and understanding.